Privacy Policy – Bao Lam JSC Disposable Chopsticks

Information Collected

• Full name, company name, phone number, email and delivery address provided by the customer.
• Quotation requests, product specifications, documents and correspondence related to orders.
• Basic technical data when visiting the website, if recorded by lawfully operated tools.

Purpose of Use

• Product consultation, quotation, order confirmation and fulfilment.
• Delivery, invoicing, documentation and after-sales support.
• Improving service quality, protecting the website and fulfilling legal obligations.

Information Sharing

Bao Lam JSC does not sell or trade customers' personal information. Data is only shared to the extent necessary with shipping, payment and support service providers, or with competent authorities upon lawful request.

• Recipients may only use the information for the assigned purpose.
• Data transfers for international orders are limited to the information required for shipping and related procedures.

Storage and Protection

Information is retained for as long as necessary to process requests, perform contracts, resolve complaints and comply with accounting, tax or legal obligations. Bao Lam JSC applies appropriate administrative and technical measures to prevent unauthorised access, use or disclosure.

Customer Rights

• Request to view, update or correct the information provided.
• Request to stop using or delete data when it is no longer needed, unless the law requires continued retention.
• Send questions or feedback about data processing via hotline +84-97-177-6083 or email info@baolamjsc.vn.

Policy Updates

This policy may be amended to suit the company's operations and current regulations. New versions are published on this page and take effect from the time of posting.